Downloading Notepads [Nova 3 Android version 10 Nova version 2020-11-19_10-36_3.0_88a2f03

Carl Nickerson

• January 30, 2021 13:39

I am using send2box

When I download a notepad, the template layer is missing. I use the template to structure the information so this is an important layer!

Additionally, I would like to download a folder of notepads. it does seem odd that this is not already an option?

If it is an option... how do I do it??

Similarly, when I connect by USB, I can not find any notepad folders? am I missing something there as well?

Long story short, how can I get complete PDFs of my notepads on to my computer?

Thanks,

Carl

0

• Official comment

  

  Boox Service Team

  • February 01, 2021 04:26

  Hello Carl，

  Thanks for your post. Apology for any inconvenience that has caused.

  In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you via email within 2 working days after you submit the Feedback. Thanks for your cooperation.

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