Poke 2/3 access to App store and to Google

Johnbartlett1934

• February 03, 2021 17:55

After advice from Boox Help (thank you Michelle), I experimented with both Poke 2 and Poke 3 settings/more settings with the following results: 

Poke2:

Server Canada: App Store in Chinese, Google Play is certified

Server US:        App Store in English, Google Play is certified

Poke3:

Server Canada: App Store in Chinese, Google is not certified
Server US:        App Store English, Google is not certified

I am now perfectly happy with my Poke 2 but not Poke 3

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• Official comment

  

  BOOX Service Team

  • February 04, 2021 03:19

  Hello John,

  Thanks for your post. Apology for any inconvenience that has caused. 

  In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your Poke 3. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you via email within 2 working days after you submit the Feedback. Thanks for your cooperation.
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  Johnbartlett1934

  • February 08, 2021 05:46

  I believe I have sent feedback 4 days ago but the instructions are not totally clear. Should I activate Feedback before or after going through the process of changing servers?

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