v3 - Note cannot sync old notes
I've had my boox note since 2018 and have been taking notes in all my classes. I just updated the firmware to the latest version (v3 I believe), which features cloud syncing of my notes to my computer. However, I synced my notes and nothing shows up on the computer. However, when I go into an old document and write something new, that shows up. I think the initial cloud sync failed and it's only syncing new additions. The original notes show up on my boox note, they do not. I just want to sync these old notes with my computer and back them up.
-
Official comment
Hello Maxwell,
Thanks for your post. Apology for any inconvenience that has caused.
In this case, you are suggested to submit bugs/questions on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you via email within 2 working days after you submit the Feedback. Thanks for your cooperation.
Please sign in to leave a comment.
Comments
1 comment