Sharing notes with email does not attach file

Chad Graf

• March 31, 2021 20:48

When attempting to share a note via email, the email app opens (gmail) and I can compose an email.  However, the created .pdf or.png does not attach.

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• Official comment

  

  BOOX Service Team

  • April 02, 2021 08:10

  Hi Chad,

  Thanks for your post. Apology for any inconvenience caused. 

  Have you updated to the newest firmware? If so, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device or go to push.boox.com to click the "Feedback" button. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you via email within 2 working days after you submit the Feedback. Thanks for your cooperation.
• 

  Jarle

  • July 17, 2021 21:14

  Any news?
  Same issue on Notes Air with release 3.1

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