Battery degradation Poke 2

Tanja

• April 07, 2021 09:19

Hi, 

My Poke2 battery has degraded too fast in my opinion. After not even 6 months, when it reaches 30% the battery drains within a day to 10 or even 0%. 

I have tested several times, even done a factory reset without books to test if it wasn't a book or app that drained it. Unfortunately, same behaviour. 

Please advice, as I love my Poke 2

Kind regards, Tanja

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• Official comment

  

  Boox Service Team

  • April 14, 2021 10:04

  Hello,

  Thanks for your post. Apology for any inconvenience that this has caused. 

  Please submit a form via the link below to confirm your order with us and our after-sale team will help you with this issue in 48 hours. Thanks for your cooperation.

  Submit a request – BOOX Help Center
• 

  Emma

  • September 15, 2021 10:18

  Hi Tanja,

  I am facing the same issue with my Poke 2, is your issue has been solve? Please share.

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• 

  Norm

  • May 18, 2022 09:40

  I had this issue too. I sent it back and the new Poke 2 had the same issue. Real pain when travelling.

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