[BUG] Note Air - Note-App in Fullscreen after Standby

Stefan L.

• April 01, 2021 08:49
• Edited

On my Device (Note Air, FW 3.1) when I have the Note-App in Fullscreen mode (which is my normal way of using it) a part of the screen is not taking input from the stylus after resuming from sleep mode, see screenshot below. When I exit fullscreen and go back into it everything is normal again so it is a software bug, not a faulty device. the area has the size of the floating toolbar, probably some sort of problem here.

I already submitted the bug using the feedback form on the device. But I want to know if anyone else can reproduce this bug on their device?

Greetings,

Stefan

0

• Official comment

  

  BOOX Service Team

  • April 02, 2021 08:13

  Hi Stefan,

  Thanks for your post and apologies for the inconvenience caused. Our technical team aims to reply to you in 2 working days. Rest assure that Boox will help you with the issue.

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