Build Number not updated

Ken M

• April 02, 2021 16:57

My Nova 3 colour shows the update history including the latest update from 2021-04-01 11:38:48 however the Build Number on my device is showing the previous build number. I have 'checked for updates' but I am on the latest version. Confused I am.

0

• Official comment

  

  Boox Service Team

  • April 14, 2021 10:06

  Hello,

  Thanks for your post. Apology for any inconvenience that this has caused. 

  In this case, you are suggested to submit bugs on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you via email within 24-48 hours after you submit the Feedback. Thanks for your cooperation.

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