v3.1 - Nova 3: Newly installed Google Play apps not showing in app launcher

Kevin Purcell

• June 12, 2021 07:28
• Edited

After the 3.1 update on my Nova 3, newly installed apps via the Google Play Store are not appearing in the app launcher. I can search for the apps and they show up in searches, but they aren't in the normal list of apps.

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  Kevin Purcell

  • June 02, 2021 08:16

  If anyone else has the same issue, I managed to fix it for now by clearing cache and storage for the ContentBrowser app. It does revert some settings back to their defaults, but it beats losing everything in a factory reset. Hopefully Onyx can fix the issue properly in a software update.

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  Simon Gordon

  • October 20, 2021 16:31

  So maybe this is a silly question, I have the same issue, where / how do I clear the cache and storage for the content browser app ?

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  Booxshop Service

  • October 21, 2021 10:18

  Dear Customer,
  For default NeoBrowser, you could follow the steps below to clear browsing data
  
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  PL

  • October 22, 2021 13:27

  Simon Gordon I had the same issue on my nova air. Assuming you have the same firmware,  on the Home Screen, you go to Settings -> Applications -> Application Info -> ContentBrowser -> Storage & cache

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  Simon Gordon

  • October 22, 2021 16:34

  Thanks PL, that didn’t work but doing the same things selecting neobrowser instead of contentbrowser did the trick

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  PL

  • October 22, 2021 17:11

  Haha weird, but great you find the thing that worked for you! 

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