Note 3 - issues with OneNote and Evernote

Aemel Nordin

• June 15, 2021 01:33

Just got my device a few days ago. Hoping it would work with OneNote but this is starting to look poor.

OneNote

- lag with pen. is there no fix to this?

- tried to see if there was a newer version of OneNote but Google Play Store won't even load now since it doesn't recognize the Note 3 device as a certified device. 

Evernote

- crashes every time I try to create a new handwritten note. Any fix?

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  BOOX Service Team

  • June 21, 2021 10:28

  Hi Aemel,

  Thank you for your post. We are sorry for the inconvenience caused.

  In this case, you are suggested to submit bugs/software questions on Feedback via Settings/ Feedback on your device when the issue occurs. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.

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