book page doesn't flip
Hi, since the last software update, when I flip through a book, some pages stop in the middle, meaning they show two half-pages. To continue reading I have to pull the page with my finger and hold it in place, otherwise it goes back to showing two half-pages. I have the c3 air
thank you
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Official comment
Dear customer,
We are sincerely sorry for the inconvenience. In this case, we would appreciate it if you could reproduce this issue and take a video to record the problem. Then, please send us the video by submitting a request via the link below:
https://help.boox.com/hc/en-us/requests/new
Our customer service team will check for the problem and reply to you as soon as they can. Many thanks for your effort and understanding.
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