Note Max Display

CHOO

• April 08, 2025 02:37

How to fix this issue when reading PDF using Neo Reader?

 

 

0

• Official comment

  

  BOOX Shop Service

  • April 08, 2025 08:13

  Dear customer,

  We apologize for the inconvenience. In this case, we suggest applying for the beta test via Settings > Firmware Update > Apply for Beta test. After you join the test program, you can update the firmware to version 4.0. Then, please check if the problem can be fixed.

  If the problem persists, we would appreciate it if you could kindly submit a request via the link below:

  https://help.boox.com/hc/en-us/requests/new

  Our team will get back to you as soon as possible and help you solve the problem. Many thanks for your understanding.

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