USB-C Ethernet Adapter not working with Boox Go 10.3

Kaiser

• April 29, 2025 20:18
• Edited

I just bought a new Boox Go 10.3 (Android 12) a few days ago and it all seems to be working fine except my usb-c Ethernet adapter which is not being recognized. I've a Boox Palma 1 (Android 11) too and this same adapter works great with it so it's not an issue with the adapter. Does the Boox Go 10.3 not support usb-c  ethernet adapter?

The adapter is using  asix ax88179 chip.

0

• Official comment

  

  BOOX Shop Service

  • April 30, 2025 05:12

  Dear customer
  We apologize for the inconvenience. Upon checking with our tech, they have fixed this issue in the latest version of firmware for Go 10.3. In this case, we suggest applying for the beta test via Settings > Firmware Update > Apply for Beta test. After you join the test program, please check if it is possible to update the firmware to the latest version. Then, please check if the problem can be fixed.

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