Hyperlinked PDFs in NOTES App

Kgh73

• May 21, 2025 01:15

Although hyperlinked PDFs work fine in NeoReader, when imported same document as Notes template, they do not work at all.

 

Tab Ultra / OS 4.0

0

• Official comment

  

  BOOX Shop Service

  • May 26, 2025 01:31

  Dear customer,

  We apologize for the inconvenience. Upon checking, after importing a PDF that has hyperlinks into the note as a template, the hyperlink would work in the Notes app. In this case, we would appreciate it if you could submit feedback from your device via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please attach the PDF template file in the feedback. So that we can analyze and diagnose the exact problem better. Our technical team will get back to you as soon as possible after you submit the Feedback.​

  Thank you very much for your effort and understanding!
• 

  Kgh73

  • May 26, 2025 07:03

  Thank you for your help. I seem to have resolved the issue by importing the pdf by creating from local file vs import as a template.

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