Tab X C cannot load Bookwalker non-fixed layout content
Hello, I am having issues with the Bookwalker app.
The latest app, both International/Japanese and Taiwan/Traditional Chinese, has issues loading non-fixed layout contents. It will get stuck at the loading screen when trying to open the book after downloading, and I am unaware there is any workaround. For fixed-layout content, it seems to work correctly.
There are multiple discussions in the Taiwan e-reader FB club, and it seems this is not limited to Tab XC but also Note Max and Go. (International version seems to work for someone, but it did not work for me) The latest Boox firmware (05.29) did not solve the issue.
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Official comment
Dear customer,
We apologize for the inconvenience. In this case, please open the Book Walker app > Swipe down from the top right of the screen to bring up the Control Center > E Ink Center > Optimize > increase or decrease the value of "DPI settings" and check if it is possible to fix the problem.If the problem persists, we would appreciate it if you could reproduce this issue on your device. After that, please immediately submit feedback via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback. Many thanks for your time and understanding.
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Same case with me, any solution?
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So there is an update to the Chinese version Bookwalker on 6/9 which fixed the issue, however there is not update to the international version yet. So it seems that the current solution is to download the Chinese version BOOK WALKER (Chinese version) - Apps on Google Play
Dispite it says Chinese version all UI are in English (I think it is set by your system language), just there are a few intro pages are in Chinese and the store tab does not work. Could be a good temporary solution.
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