NoteAir4C 4.1 Betta isse

Oleksii Dovhil

• July 09, 2025 10:20

I wasn't ablle to find a place where I need to send reports about betta, so going to just add here.

Model NoteAir4C
Version 2025-06-28_11-01_4.1-beta_0627_7ee5f9239

Issue: Notes app is not working, I can't find or select any of mine documents. 

Flow:
After some time after update Notes stopped to work. (last beta)
When I click on Notes it does donthing (blink with white list) 
Second click on Notes shows that ContentBrowser keeps stopping
When I click on Close app then Notes just continue doesn't work. 

Anyway new note can be created from clicking on pencel icon from Dashboard. 
Created Note works fine. 

1

• Official comment

  

  BOOX Shop Service

  • July 10, 2025 01:37

  Dear customer,
  In this case, please try to clear the storage for the ONYX Launcher via Settings > Apps & Notifications > Applications > find "ONYX Launcher" >Storage > Clear Data. After that, please check if the problem can be fixed.

  If the problem persists, we would appreciate it if you could reproduce this issue and submit feedback via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback.​ Many thanks for your understanding.

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