When will pen strokes stop looking like crayon marks in notes exports?

Genericuserunknown

• July 17, 2025 18:34

I would like to use my tablets in a professional environment, but outputting pages to pdf (vector or bitmap) or png makes all pen strokes look like crayon marks - very unprofessional.

When will this be fixed?  It seems this has been an issue for a long time.

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• Official comment

  

  BOOX Shop Service

  • July 18, 2025 03:31

  Dear customer,

  We apologize for the inconvenience. In this case, we would appreciate it if you could kindly export your notepad to the ".note" and 'PDF' file by long-pressing the notepad cover > Share and Exports 

  After that, please submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and attach both the export note files while sending the Feedback. It would be helpful for our tech team to address the issue. Our technical team will get back to you as soon as possible after you submit the Feedback.​Many thanks for your effort and understanding.
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  Genericuserunknown

  • July 18, 2025 03:58

  LOL, this is the same run around I get every time I post something here. Must be the automated blowoff.

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