Heavy ghosting on Boox palma 2
I've had my Boox palma 2 for a few months. I've started to experience heavy ghosting that gets progressively darker just after a couple of minutes of use. I was hoping this was a software issue and that it would be solved with the newest updates but unfortunately it's not the case. Is there anything I can do to solve this? I'd love some help!
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Official comment
Dear customer,
We apologize for the inconvenience. Upon checking, our team has sent you a step-by-step guide to adjust the refresh settings via email (ticket #122080). In this case, please try those steps and check if the problem can be fixed. If the problem persists, we would appreciate it if you could provide us with more information via email. Many thanks for your effort and understanding!
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