Can't get refresh settings to match the ones on 4.0

Jose Silva

• September 06, 2025 19:03

On firmware 4.0 I used the balanced refresh mode and on NeoReader I'd set either Regal or speed with full deep refresh every 5 page switches.

 

On firmware 4.1, there's no Balanced mode and Regal is not configurable anymore. Ghosting is much more noticeable because of this. Would it be possible to change it back?

0

• Official comment

  

  BOOX Shop Service

  • September 08, 2025 01:53

  Dear customer,
  We apologize for the inconvenience. Regarding the ghosting issue, you could try to use the Speed mode and set the "Anti-flicker" to 0. After that, please check if it is possible to fix the issue.

  If the problem persists, we would appreciate it if you could reproduce this issue on your device. After that, please submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback.​ Many thanks for your understanding.

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