Zoom is lost while changing pages in the Notes app in Boox Note Air 3 C

Guido Filippo Geloso

• September 12, 2025 00:42

Hi!

I'm using a Boox Note Air 3 C in the 2025-08-28_17-13_4.1-rel_0827_fc8adf71a version and I'm having problems with the Notes app. I take notes horizontally, so I'm usually at a high level of zoom for the page to fill the whole screen in this direction. Until this firmware version, while changing pages in the app, the zoom was conserved, but now it's not more the case. Every time that I go to another page the zoom is lost, turning to a percentage that makes the page fill the whole screen in the vertical direction. In this way, I have to constantly adjust the zoom for the page to fill the whole screen in the horizontal direction, as I want it to be. Do you have any recommendations on how to change this behavior for the zoom to be conserved like in older firmware versions?  

Thanks in advance

3

• Official comment

  

  BOOX Shop Service

  • September 12, 2025 01:32

  Dear customer,
  We apologize for the inconvenience. We are sincerely sorry that it is unable to remain the Zoom for the page when turning the page. In this case, we have forwarded your suggestion to the relate department and will do our best to improve our device in the future. Many thanks for your understanding.
• 

  Amal El-Agder

  • September 18, 2025 10:51

  Same here. Same device. Super frustrating!!

  1

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