navigation ball moves

Brantmj

• September 16, 2025 15:59

Hello,

I have a Note Air 3C and after the recent software update (2025-08-28_17-13_4.1-rel_0827fc8adf71a) the navigation ball will move to a different place after the device enters sleep mode.

0

• Official comment

  

  BOOX Shop Service

  • September 17, 2025 01:40

  Dear customer,
  We apologize for the inconvenience. In this case, we would appreciate it if you could reproduce this issue on your device. After that, please immediately submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback.​ Many thanks for your understanding.

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