Note Air 3: so many documents, is this normal?

Shirin Leunissen

• October 10, 2025 12:02
• Edited

My Documents folder contains so many unrecognizable documents (over 4000). Is this okay? Or might this be the reason my device is lagging a lot? Thank you for your help.

 

0

• Official comment

  

  BOOX Shop Service

  • October 11, 2025 05:34

  Dear customer,
  We apologize for the inconvenience. We are afraid that it is abnormal. In this case, you could long-press the document and check the path of the document. Once you find the path, you can go to the folder where these files are stored and delete them to free up more memory. Then, please check if the problem can be fixed.

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