Boox Note Max ghosting

Tomislav Matijašević

• November 07, 2025 13:23

Dear all, I just purchased a device and it look promising up to point where I have noticed so much ghosting, especialy in Neo reader app. It is quite difficult to read . Is there any upcoming update to solve this problem. I am aware taht I can use manual refresh but for such high price it in not the option.

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• Official comment

  

  BOOX Shop Service

  • November 10, 2025 01:45

  Dear customer,
  In this case, please update the firmware to the latest version first. You could update the firmware via "Settings" > "More Settings" > "System Update" on your device.

  Then, please open the book with NeoReader > tap on the center of the page to bring up the menu > click "Refresh" at the bottom menu > Set the refresh mode to "Regal". Then, please check if it is possible to reduce the ghosting effect.

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