Boox Tab XC Newly purchased have battery issue

Tinkyx

• November 28, 2025 01:36

Hi

 

I recently purchased Boox Tab XC on Amazon. It's an amazing ereader, and I really enjoy reading A4-size textbooks. The downside is the battery doesn't last long. Just browsing through a PDF in Neoreader would drain 1 to 2 % every few minutes. If i use it every 20 min at a time every half an hour, it won't even last 12 hours. 

This morning, the Battery is at 18% and I want to see how long I can use it; it only lasts about 30 minutes and the battery is flat.

 

Is it normal behaviour for boox tab xc? 

regards

1

• Official comment

  

  BOOX Shop Service

  • November 29, 2025 08:01

  Dear customer,
  We apologize for the inconvenience. In this case, we would appreciate it if you could reproduce the problem with the battery and submit feedback. To more accurately locate the problem, please assist in completing the following log collection operations:

  1) Enable the option to save logs. Please go to Settings > Feedback > Click on the Settings icon in the upper right corner to enable the Save Log to Local option

  2) Reproduce the issue and submit the log. When the device experiences rapid power consumption again:

  2-a) Please describe the problem in the feedback. (e.g. 7% power consumption per hour of reading or listening to a book using a device)

  2-b) Please tick the option "I agree to send encrypted log data" and click "Send".

  Our tech team will check for the issue and get back to you on the feedback system. Many thanks for your understanding.

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