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Unable to use Google Meet on Note Air 2



  • Wim

    I'm having the same problem, has anyone found a solution for this?

  • Gianpaolo Di Nino

    Just received it, same problem. I can install the app but the error received is "couldn't connect to the video call". It seems button for audio and video show up for a second but I cannot select them.


    Did someone manage to make this work?

  • Miron

    I've managed to join call but I can't share screen. Everythings looks like I can screen share but others can't see anything.

  • Booxshop Service

    Hi Miron, we apologize for the inconvenience

    In this case, please check if the Google Meet app opened the permission for the camera. To check the permission settings, please long-press the app icon > click "Manage" > click "Permissions" > Allow "Camera". 

    Many thanks for your time and understanding. We are looking forward to hearing back from you.

  • dapemaes

    Hi all

    Same problem. I checked the permissions app and it's configured correctly. I can join the meet but I can't share the screen to show my notes.

    Please could you fix it?

  • dapemaes

    In the meanwhile...

    I found some tools that can help you, but it's a Native Boox Onyx problem! It's necessary to fix it Boox Team.

    I found this tool

    Follow the video instructions. You need to install the app and connect the Onyx to the computer. Currently it's one solution, but sincerely it sucks!!! Please Boox Team help.


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