After - firmware lost notes

Peter Sincak

• December 14, 2021 20:13

Hi - after new firmware - I have lost all my notes on the device - they are on push.boox.com - but I have no idea how to figure out to sync it ??? 

what is a logic - ?? Where I make a backup ??? where to set up... ?? 

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  Booxshop Service

  • December 23, 2021 09:53

  Dear customer, 
  
  Thank you for contacting us and sorry for the inconvenience.

  In this case, you are suggested to submit bugs/software questions on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​

  Many thanks for your understanding.

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