Lumi 2 won't charge

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  • New Lumi 2 User

    I am having the same problem where the charging is all over the map. First, it doesn't seem to charge. Then it holds steady. Then, it may jump to 100%. Then, all of a sudden it is down to 17%...then dropping. You get the picture. Should I just return and get a new one or just let it charge overnight? Is there a software issue? 

    Or, do I need a certain powerful charger? 

    Would be nice if someone would answer this. Is there a phone tech support line? 

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