3.2 firmware Neo Reader hangs on v2 version

Kamil

• January 17, 2022 12:23

Hello,

I'm trying to open epub files on NeoReader but they looks weird - images are too big and I am unable to decrease font/image size to fit more on screen. Switching to V2 makes it looks better by default but app is freezing after few minutes.

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  BOOX Shop Service

  • March 03, 2022 11:09

  Dear customer, 

  We apologize for the inconvenience. In this case, please submit bugs/software questions on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" and attached the epub files that have the issue so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​ Thank you for your understanding

  BOOX Shop Support Team

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