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3 comments

  • ayse t

    I totally agree with this. In this age, the issues that I have been having with sync is unbelievable. The same things you had, I had as well. Exactly same things. All those exclamation mark stuff is very annoying. But I noticed it did not cause any save issues with the notes that I have (as long as I am "connected to boox account in the device"). I cannot understand how they don't have windows dedicated app. The web app is another mess. I created some folders and notebooks in the web app as it looks to be easier to organize. Just all the folders and notebooks I might need in a year based on topics I need. And my device cannot complete the sync process for more than a week. When I do something in a notebook, it cannot save and it cannot exit sync. Only option is turn off. I am getting really sorry that I bought it. Such simple things but so many difficulties. I bought it as I did not have much alternatives here.I don't like writing in ipad. I cannot even see how far along is the syncing process. It's so frustrating in that sense because it creates the what ifs shadowing reliability of the product.

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  • Aleksandar

    I faced the same issue couple of times and was very frustrated because they disappear in the middle of a meeting I was leading. I found that there is a Sync setting in Notes where you can turn off Auto-sync to ONYX cloud, hope this will resolve the issue and my notes won't disappear again.

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  • ayse t

    Why don't you try pdf sync. I shelved notes, and put pdf notebooks inside and set up sync with onedrive using autosync. Yes there are some drawbacks, like you cannot add new pages and when you insert pages in pc before the end of your notes, the notes move to wrong pages, but normally it works really well. It saves to the device and it syncs when it finds internet at certain intervals and files go to pcs in very good shape. I am now using my onyx like this and happy with it. Notes, I will stay away.

    Also notebooks for remarkable 2 works quite well (you can find some at etsy) or you can make your own in a few minutes.

    So no more headache on lost notes. 

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