Update to 3.2 killed Note 3

ivavaske

• February 08, 2022 23:31

After updating to the latest firmware the device became slow, 5m to boot. Now in a few days it just crashes in a loop. Went into recovery. How can I reflash the old firmware?

2

• Official comment

  

  Boox Service Team

  • February 17, 2022 06:01

  Hello, we apologize for the inconvenience caused. Our after-sale team has already contacted you regarding this issue. 

  Since the release of the V3.2 firmware, we have received a lot of positive feedback from users and many suggestions for improvement. We've collected all the comments, sorted them carefully, and plan to do the following things to improve the user experience:

  1. Fix known bugs with the upcoming V3.2.1 firmware, including hidden notes caused by sudden account logout and the device freeze. We plan to release V3.2.1 in late March.
  2. Pay closer attention to the user suggestions, and adjust the development priority based on requests.
  3. Improve our testing and development process.

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