Boox Note Air, firmware 3.2 - PDF vectors quality

Darko Antanasijevic

• February 17, 2022 19:58
• Edited

I have upgraded my Boox Note Air to firmware version 3.2.
When I export notes (generate  PDF or PNG file from a notepad) I get a low-quality PDF vectors or a low-resolution PNG raster.

Vector quality was much higher with the previous version of firmware.
Please restore the quality of PDF vectors, and allow us to export high-resolution PNG, like x2, x3, or x4 resolution size.

See pictures for more details.

 

Screenshot:

 

 

PDF Export:

 

 

PNG Export:

 

1

• Official comment

  

  BOOX Service Team

  • February 17, 2022 09:26

  Hi Darko, this issue is known and it's under testing now. Our R&D team is doing best and it will be resolved soon.
• 

  Darko Antanasijevic

  • March 24, 2022 20:52

  Hi BOOX Service Team
  Any news about software update?

  I have a Boox Note Air, and use it for handwriting every day. My notes and drawings are ok only on the device, but quite useless outside the device, and I need them on my PC.

  Please give us an update that will fix this problem, or let us revert back to the old version.

  0
• 

  BOOX Shop Service

  • March 25, 2022 10:24

  Dear customer, we apologize for the inconvenience.
  
  This issue will be solved in the next firmware update (v3.2.1). In the new update, we add a feature in the native note-taking app and you could choose to export your notes to vector PDF(editable, large file) or the bitmap (not editable, small file).
  
  We are currently working to get the new firmware update available on the Note Air asap and it will be released soon. 
  
  Many thanks for your patience and understanding.

  0

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