BOOX Note Air4 C - NeoReader missing bold text on page
Hello, I recently encountered a strange behavior while using NeoReader. Originally, the ebook pages sometime include bold sentences or paragraphs (that display properly on Calibre viewer and my old Kindle Paperwhite, see image) but when I try to read it on my BOOX (V4.1.1), all of the bold text is replaced with the basic font weight (image) which makes it quite hard to read.
I tried to reset my "profile" settings just in case but I cannot find anything that could explain the issue. Is there a hidden override somewhere that I need to toggle to render multiple font weights on a single page ? Thank you in advance
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Official comment
Dear customer,
We apologize for the inconvenience. In this case, we would appreciate it if you could submit feedback via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please attach the book in the feedback attachment. So that we can analyze and diagnose the exact problem better. Our technical team will get back to you as soon as possible after you submit the Feedback. Many thanks for your understanding.
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