NEOREADER ISSUE: marker annotations in PDF not shown properly with neoreader

You Peng

• January 24, 2026 08:04

I have a BOOX 13.3'' Tab X C. Somehow, marker annotations in PDF files that are created using other tools (e.g., drawboard on Windows, with "use legacy digital ink" enabled) are rendered in NeoReader as solid lines on top of the text, completely covering the text beneath. 

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• Official comment

  

  BOOX Shop Service

  • January 28, 2026 06:10

  Dear customer,
  In this case, you could try to open the PDF on your Tab X C > tap on the center of the page to bring up the menu > click "More" on the top right corner > Embed Data to PDF. Then, please check if the problem can be fixed.

  If the problem persists, we would appreciate it if you could reproduce this issue on your device. After that, please immediately submit feedback via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please briefly describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback.​ Many thanks for your understanding.

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