Onyx BOOX GO 10.3 64 GB - no writing/drawing menu in Notes

Agata

• February 13, 2026 08:19

Since december the drawing writing menu in Note disappeared.Opening a new note doesn't help, rotating the screen, doesn't help(it helped in the past), software update didn't help. How to solve this issue?

0

• Official comment

  

  BOOX Shop Service

  • February 16, 2026 03:21

  Dear customer,

  We apologize for the inconvenience. In this case, you can try to follow the steps in the video at the link below. After that, please check if the problem can be fixed.
   
  https://drive.google.com/file/d/1VvYcl4E1qwer3OQJRa1CVPWiiE8uMF8j/view?usp=drive_link

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