Notes not appearing

Amanda Guay

• March 07, 2026 18:24

When I write notes in a PDF they do not appear on the document outside of the device itself. I want to be able to save them to my onedrive.I have activated all sync options I can find. It is not working.  

0

• Official comment

  

  BOOX Shop Service

  • March 08, 2026 03:49

  Dear customer,
  In this case, you could try to open the PDF > tap on the center of the page to bring up the menu > click "More" on the top right corner > Embed Data to PDF. Then, please try to take some notes and click "Save" on the handwriting toolbar. After that, please check if the problem can be fixed.

  

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