Work profile apps don’t work with Air 5c / Intune
I purchased the Air 5c less than a month ago and it has the latest firmware. I was able to setup a work profile after downloading the Intune Company Profile app from the Play Store. To turn on apps I use the individual app toggles in Settings -> Apps and Notifications-> Work Profile. However, no work profile versions of apps actually work and there is different behaviour depending on the app:
Gmail - says google play services needs to update. However, I don’t see that app on the work profile.
Google Drive - simply closes after a second.
Google Docs - doesn’t show up at all.
The personal profile version of each app works fine.
I have tried reinstalling the work profile multiple times and I hit the reset button on the work profile screen each time.
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Official comment
Dear customer,
We apologize for the inconvenience. In this case, we would appreciate it if you could reproduce this issue on your device. After that, please immediately submit feedback via "Settings" > "FAQ & Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please briefly describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback. Many thanks for your effort and understanding.
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