I login boox assistant

Jan Braakman

• April 06, 2026 12:14

I cannot get past the security verification. Every time I slide to verify I get an error.

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• Official comment

  

  BOOX Shop Service

  • April 07, 2026 01:46

  Dear customer,
  We apologize for the inconvenience. Our tech team is aware of this issue, and they are currently working to fix it. We will keep an eye on the status and keep you updated once this issue is fixed. Many thanks for your patience and understanding.
• 

  Math

  • April 07, 2026 17:12
  • Edited

  I confirm the issue and actually the captcha image is not visible hence we couldn't validate captcha and code request is denied..

  On a chrome browser in Desktop, the captcha is displayed and login successful

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