Dropped my boox and broke the screen

Yazid

• March 18, 2022 16:49

Hi, I dropped my Note3 and broke the screen. Is it possible to send it back for repair?

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  BOOX Shop Service

  • March 24, 2022 09:27

  Dear customer, we apologize for the inconvenience.

  Yes, you could send the device to repair and we will replace the screen for you. In this case, please submit a form on the link: https://booxsupport.zendesk.com/agent/. And then we will send you further instructions for sending the device to repair

            
  BOOX Shop Support Team

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  Hong Khong Tan

  • August 10, 2022 09:21

  Hi support team, 

  My Note3 has the same problem about the the broken screen. How much to send it for repair in Europe? I am living in Sweden. 

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  BOOX Shop Service

  • August 10, 2022 10:20

  Dear customer, we apologize for the inconvenience.

  In this case, we suggest submitting a request via the link here. After receiving your request, our team will send you the instructions for sending a device to repair and will inform you of the price for repair. 

  We appreciate your effort and understanding.

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