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Boox Nova 3 drains battery fast when in standby

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  • Booxshop Service

    Dear customer, we apologize for the inconvenience caused.

    In this case, you are suggested to submit bugs/software questions on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will check and reply to you in 2 working days after you submit the Feedback.​

    Once they confirm it is a battery issue, please submit a request at the link below:

    https://help.boox.com/hc/en-us/requests/new

    And we will arrange a repair for you.

    Many thanks for your understanding.

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