Push.Boox PDF Isssue

Henry Binsbachar

• March 30, 2022 15:40

When I try to download a pdf from push.boox.com a window pops up but then it just gets stuck there. I am unable t download any notes as pdfs. I can hit the image and it will download the note as an image without a problem. I have also tried multiple computers to see if it was a computer issue with no luck. How do I fix this? 

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  BOOX Shop Service

  • March 31, 2022 12:25

  Dear customer,  we apologize for the inconvenience.  

  In this case, we suggest submitting feedback on push.boox.com.

  Once they received your feedback, they will check for you asap.

  Many thanks for your understanding.

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