Note Air 2 Running slow and sluggish since last update

Bill C.

• April 29, 2022 23:44

This recent note 2 air update to V3.2.2 has caused my tablet to slow down and freeze a lot. Was working great before the recent update.. What is going on? Really starting to regret buying this thing.

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  Booxshop Service

  • May 06, 2022 07:04

  Dear customer, we apologize for the inconvenience.  

  In this case, we suggest submitting bugs/software questions on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​  

  Many thanks for your understanding.

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  Marcin Miechowiak

  • January 16, 2023 17:41

  Yes it works super slow ... Not only neoreader do not have options to annotate with my pensil in comparition to what I see on youtube presentations for its functionality after update and it started to freeze every so often when trying to change site or zoom or marking text with pen. Then Ive installed onenote as one youtuber showed ... Ive seen how this guy is working on boox note air note 2 - its sper responsive ... but for mee I see pictures!!!! WTF - im programmer and when I see it works slow when I unpack new device test it one day just reading book then next day I update and see freezes and working super slow in comparition to other users working on older version with the same applications. I can assume they installed those applications from boox store and not playstore but comone ...

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