Nova Air 3.2.1 Update US

Rwmcmanus

• May 01, 2022 01:44

The 3.2.1 update on my Nova Air will not download.  When I try to download - I only show 1.5 to 5.0 Kbps and the download fails.  I have tried many times over multiple days.  The results are aways the same.  

Other apps allow downloads at seemly normal download speeds.

Using Speed Test I show a 15-30 Mbps download speed.

Thoughts?

 

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  BOOX Shop Service

  • May 06, 2022 07:46

  Dear customer, we apologize for the inconvenience.

  In this case, please switch to another server and try the update again.

  If the problem persisted, we suggest submitting bugs/software questions on Feedback via Settings/ Feedback on your device. Our technical team will help you to update the firmware after receiving your Feedback.​  

  Many thanks for your time and understanding.

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