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8 comments

  • Booxshop Service

    Dear customer, we apologize for the inconvenience.

    In this case, please submit feedback via Mira Software. Our tech team will double-check and get back to you asap. 

    Many thanks for your effort and understanding.

    0
  • Ha Vinh Phu

    I did as you said months ago. I received no response from Boox. 

    0
  • Booxshop Service

    Dear customer, we apologize for the inconvenience.

    After checking with our tech team, there is a temporary solution for the issue with the shortcut does not work on the Mira Software.

    In this case, we uploaded the Mira Software update package on google drive. If you are using Windows, please download and install "Mira Setup 1.1.3(1).exe". If you are using macOS, please download and install "Mira-1.1.3.dmg".

    Once you have installed the fix package, please check whether the issue persisted.

    Many thanks for your time and understanding. We are looking forward to hearing back from you.

    0
  • Ha Vinh Phu

    Thank you for your support. It works on my PC (window) now.

    0
  • Booxshop Service

    Dear customer,

    Thank you for your feedback and your confirmation. Hope you enjoy our product and hope you have a wonderful day. 

    1
  • Maxime

    Hello, I have exactly the same problem with linux (Ubuntu 20.04). Is there also a link for the linux software? It would be really appreciate since I can't set up shortcuts. I already sent a feedback via Mira Software.

    1
  • Ha Vinh Phu

    I also have a work computer using Linux, if you can have a link for linux, it would be great

    1
  • imer

    Hello, I have exactly the same problem with ubuntu 18.04. , so I m very interested too for any solution.

    0

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