Where is the transparent screen saver option?

Mark S.

• May 23, 2022 23:34

I have the Boox Note Pro.

I want to use the transparent screen saver option.

This is so that the image is not replaced when it goes to sleep. It keeps the image that was there before of the paper I was reading.

The screensaver app only has 3 images. There is no transparent screen saver option.

I'm on version 3.2.

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  Booxshop Service

  • May 24, 2022 06:07

  Dear customer, we apologize for the inconvenience.

  In this case, you could click the arrow to change the theme of the screensaver into transparent.

  

  

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  Mark S.

  • May 24, 2022 17:31

  Thank you for your quick reply.

  My screensaver app does not look like that.I'm going to "Apps > Screensaver"

  

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  Booxshop Service

  • May 25, 2022 05:32

  Dear customer, we apologize for the inconvenience.

  In this case, please upgrade the firmware version to V3.2.1. You could update the firmware via "Settings" > "Firmware update" > "Check for update". After updating the firmware, please check whether you could find the transparent screensaver.

  However, if still unable to find it, we suggest submitting bugs/software questions on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​ 

  Many thanks for your time and understanding.

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  Mark S.

  • May 26, 2022 11:36

  I'm already on 3.2.2, latest version.

  I did all the steps you asked and submitted via feedback and "send logs".

  It is difficult to add text using the boox keyboard so I only a short note. Hopefully I can get some response.Hopefully it can be linked to this thread. Hopefully a fix is possible.

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  Eva Granch

  • September 26, 2022 15:52
  • Edited

  I didn't know about the "Transparent Screensaver" until watching this video and that was actually something I use now, because this screensaver uses the last thing you were viewing as the screensaver (I think it takes a screenshot).

  https://www.youtube.com/watch?v=FvmTPzVa6P4

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  Mark S.

  • September 09, 2022 13:09

  Only newer devices which support the newer android version has this feature.

  Older devices cannot use transparent screen-savers because the android version on these devices does not support it.

  In the older devices, you'll get a different screensaver like the one  I posted above.

  If you screensaver app looks like mine, you're out of luck.

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