Note Air 2 - FIRMWARE UPDATE ISSUE V3.2.2

JOSE

• June 03, 2022 10:47

Can't load: note folder, search notes, open notes, load notes. 

White screen or same screen.

0

• 

  BOOX Shop Service

  • June 06, 2022 08:07

  Dear customer,

  Thank you for contacting us and we are sincerely sorry for the inconvenience.

  In this case, we appreciate it if you could provide us with some pictures or videos to show us the problem with the product. It would be helpful for us to address the issue. Please submit a ticket at the link: https://help.boox.com/hc/en-us/requests/new, and please attach the video to it. We will double-check with our tech team and get back to you asap.

  Also, we suggest submitting bugs/software questions on Feedback via Settings/ Feedback on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. 

  Thank you for your effort and understanding.

  0

Please sign in to leave a comment.