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Mic issue

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1 comment

  • Booxshop Service

    Dear customer, we apologize for the inconvenience.

    In this case, we appreciated it if you could please submit a request ticket here and send us the voice record file. Our after-sale team will check for you and get back to you asap.

    Also, we suggest submitting feedback via "Settings" > "Feedback" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​ 

    Many thanks for your effort and understanding.

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