Max lumi, pdf annotations, unresponsive

Clarence Simard

• September 14, 2022 14:22

Hi, On Max Lumi firmware version 3.2.4.

Annotation frequently stop working on pdf. I need to close the pdf and reopen the pdf to have the annotation work again. 

Turning page is very laggy after pdf annotations. I write notes on the pdf and when I press the turn page button (on the screen) it freezes for 10 seconds or more. 

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  Booxshop Service

  • September 15, 2022 02:12

  Dear Customer, we apologize for the inconvenience. 

  In this case, we suggest submitting feedback via "Settings" > "Feedback" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.​ 

  Many thanks for your effort and understanding.

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