NeoReader (CBR,CBZ VS MOBI)
Hello,
CBR and CBZ work in NeoReader but i get dotted lines on the edges of the images. Yet when i covert them to MOBI the dotted lines on the edges go away. Is there a way to turn off the dotted lines on edges for CBR/CBZ or is converting to MOBI the only way to get a better display on these formats?
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Dear customer,
We apologize for the inconvenience.
In this case, please check if the firmware version of your device is the latest. If not, please update the firmware. You could check it in the "Settings" > "Firmware update" > "Check for update".
If the firmware is already the latest but the problem persisted. We suggest submitting feedback on "Settings" > "Feedback". Please make sure that you tick the option "send logs" and also please attach the CBR and CBZ files to the feedback. This would be helpful for our tech team to analyze and address the issue. And our technical team will reply to you in 2 working days after you submit the Feedback.
Many thanks for your effort and understanding.
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