v3.3 - Boox Note Air 2 - Can't save/export Notes as PDF
I've having a few problems with saving/exporting Notes as PDFs after upgrading to v3.3.
1. When using Save PDF on exit Notebook this used to work fine before v3.3. PDFs would appear in the "note" storage folder. With v3.3 the PDF files appear but have zero size. If I generate the PDF manually via the Share -> Export function they appear as expected. I rely on the save on exit feature to generate a PDF that I sync with OneDrive via OneSync.
2. A couple of times when generating the Notebook PDF manually via Share -> Export, the dialog counts through all the pages but doesn't save them all. This happened on a 60 page notebook that only saved 25 pages
3. The auto save Notebook every X minutes doesn't seem to generate a PDF (not sure if this is the intention of auto save) - please clarify
Thanks
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Dear Customer, we apologize for the inconvenience.
In this case, we suggest submitting feedback via "Settings" > "Feedback" on your device. Please make sure that you tick the option "send logs" while sending the Feedback so that we can analyze and diagnose the exact problem better. Our technical team will reply to you in 2 working days after you submit the Feedback.
Many thanks for your effort and understanding.
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OK I have submitted items 1 and 2 via the Feedback app on the device. Keen to hear when a fix will be available?
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