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NeoReader's reading status bar too small after last update

評論

5 條評論

  • 正式評論
    BOOX Shop Service

    Dear customer,
    In this case, you can go to Settings > System Display > System Fonts > Set it to Large or Largest. After that, please check if the problem can be fixed.

  • Kent Brede

    Thanks for the response. I tried setting the system font to the smallest and largest and it didn't have any effect on the status bar text size. The system font did change in other areas though.

    0
  • BOOX Shop Service

    Dear customer,

    We apologize for the inconvenience. In this case, we suggest you submit feedback via "Settings" > "Feedback" > "+" on your device. Please make sure that you tick the option "send logs" and please describe the question in the feedback. Our technical team will get back to you as soon as possible after you submit the Feedback.​ Many thanks for your effort and understanding.

    0
  • Joerg Baur

    Hello Kent,

    I also have a B&W Go7 with latest firmware and really tiny text size of NeoReader status bar and Translate popup.

    Were you able to increase the text size or are you still waiting for a solution?

    0
  • BOOX Shop Service

    Ho Joerg,

    We are sincerely sorry that it is unable to change the size of the text of the bottom status bar in NeoReader. However, we have forwarded your suggestion to the relevant department and will do our best to improve the software on our device in the future. 

    Regarding the issue with the text of the translate popup being small, we would appreciate it if you could take some pictures of the problem and send us the pictures by submitting a request via the link below:

    https://help.boox.com/hc/en-us/requests/new?ticket_form_id=12478437026836

    Our team will check for the problem and get back to you as soon as possible.

    Many thanks for your patience and understanding.

    0

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