what the screen shows is not where I draw.

Yaofeng su

• 2021年07月14日 00:50

Max lumi, what the screen shows is not where I drew. I replaced the new stylus, the same result. need help!

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  BOOX Service Team

  • 2021年07月16日 07:23

  Dear Customer,

  
  Thank you for your post. Please kindly submit a request form via the link below to confirm your order. And please upload a video to demonstrate the issue if possible. Then we will help you with this issue.

  
  Submit a request – BOOX Help Center

  
  Thank you for your understanding and cooperation.

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